We’ve wanted to get one of these in since they came out!
Like with any new release, it’s got some issues. At $1500, its not “disposable tech”.
There’s a lot of distressed owners on forums, looking for fixes. One user notes Arcade1up has a “terrible warranty” on these.
- https://www.reddit.com/r/Arcade1Up/comments/13seoc4/infinity_table_will_not_power_up/
- https://www.reddit.com/r/Arcade1Up/comments/zqdi43/dead_32_infinity_table_is_there_a_fix/
- https://www.bestbuy.com/site/questions/arcade1up-32-infinity-game-table-multi/6470412/question/f52e646c-9194-3e56-84ae-8cddfac4c370
- https://www.reddit.com/r/Arcade1Up/comments/1cje9sk/infinity_game_table_24_repair/
Lucky for Vancouverites, we can fix them! Here’s what we did:
Arcade1up Infinity Table Disassembly
The case is attached with ~20 screws of 3 different types. Don’t mix them up!
Our customer gave us a good hint to follow. Internet users noted power issues, maybe resolved by replacing the 12V power adapter.
Infinity Tables also develop screen backlight issues. Those are more complex to repair and involve replacing components like diodes or resistors.
We tested the power supply voltage & compared to a new one.
Arcade1up’s 6-month old power supply tested significantly lower!
At 12.18v DC vs a new one at 12.35v DC, we still consider this power supply “good”.
So why do they fail?
Arcade1up did something weird with the PCB.
It’s as if by including a certain 5 ohm resistor, it’s designed to fail after a certain period of time. Coincidentally, just a little longer than the warranty period.
A more conspiracy-minded technician might say the design flaw is intentional!
Arcade1up Infinity Table, Detail Shots
Click any image in the gallery for a larger version.
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- Arcade1up infinity table haptic rumble motor
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- Arcade1up infinity table speaker
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- Arcade1up infinity table pcb case with ports
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- Arcade1up infinity table cables close-up
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- Arcade1up infinity table speaker output
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- Arcade1up infinity table underneath tape, wires into screen
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- Arcade1up infinity table PCB connections
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- Arcade1up infinity table PCB
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- Arcade1up infinity table power switch reverse side
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- Arcade1up infinity table wifi connector cable
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- Arcade1up infinity table PCB close-up before repair
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- Arcade1up infinity table pcb board repair
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- Arcade1up infinity table power switch close-up
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- Arcade1up infinity table power switch
Arcade1up PCB Power Reroute Fix
We don’t recommend attempting this repair yourself unless you have the tooling and experience to surface mount solder!
If you’re already a competent arcade pilot already, you’ll easily identify the repair from the above pictures.
Otherwise, send us your board and we can do the fix for you! Call us @ 1-866-214-7933 and press 2 for service.
Or, just mail your PCB board to us at 8815 Selkirk St, Vancouver, BC V6P 4J6. Enclose 112 USD (100 USD + our 12% sales tax) for the fix, plus 20 USD for shipping & handling to get it back to you. (Total 132 USD)
It’s Fixed!
It’s got sound, its got vibration, it’s got display, and since I reattached that wifi cable, its even still got internet!
A few rounds of cut-the-rope and a 24-hour run test later, it’s ready to go back home!
Got a different problem with a different machine? We can (and do) fix anything! Just fill out this form and one of our techs will follow up ASAP.